Elliott Richmond brings two decades of WordPress experience to the Jukebox Podcast, sharing how long-term platform knowledge enabled a surprising local business and a new content partnership with wordpress.com.
Roots and journey
Elliott’s WordPress story starts at the platform’s beginnings—back to b2—and runs through years of self-taught development across multiple CMSs. He’s contributed to the community in varied ways (including a developer-focused advent calendar in 2013) and today works as a WordPress developer, publishes educational videos on YouTube, and runs a part-time pizza operation.
A pizza business built on WordPress
During COVID lockdowns, Elliott and his wife launched a village pizza delivery service to fill a local need. What began as a stopgap became a sustainable business with staff and licensees. The notable detail: the whole operation runs on WordPress tooling—WooCommerce, Jetpack, and custom plugins that handle ordering, delivery zones, and timed pickup/delivery slots.
To support that model Elliott developed Pizza Pilot, a plugin that adds practical capabilities such as:
– Time-based order and delivery slots so customers can only choose valid windows.
– Radius/postcode-based delivery restrictions that allow deliveries within a chosen area while permitting collection outside it.
– Tight WooCommerce integration for payments and product options.
Pizza Pilot is offered freemium-style; a Pro version is bundled when others replicate the pizza setup. Elliott highlights WordPress’s flexibility for rapid prototyping, iteration, and scaling of a real-world service.
Content collaboration with Automattic and wordpress.com
Automattic noticed Elliott’s work and invited him to produce content about wordpress.com. The collaboration focuses on making technical topics approachable through long-form videos complemented by short clips, motion graphics, and clear explanations. Key points of the partnership:
– Elliott publishes on his YouTube channel (elliottrichmondwp), retaining editorial freedom.
– Automattic provides audience guidance and alignment with wordpress.com initiatives without micromanaging creative choices.
– Content covers developer tools (for example, debugging with Xdebug in the Studio app), block editor and templating, and introductions to newer features including AI tooling.
– The collaboration runs at least through the end of the year with potential extension based on feedback.
Teaching approach and feedback
Elliott designs videos to be practical and explanatory: what a feature does, how to implement it, and why it matters. He leans on feedback loops—comments and community responses—to refine future material. Even critical comments are treated as useful signals for clarifying or revisiting topics.
Production process and gear
His workflow balances planning and spontaneity: rough brain dumps recorded as voice notes are refined into scripts or prompts, sometimes with AI assistance. Motion graphics and analogies help explain complex concepts like templating and AI features. Editing and graphics happen in DaVinci Resolve; recording uses simple gear—an iPhone, DIY diffused lighting, studio monitors, and a modest home studio—illustrating that clarity and structure matter more than expensive gear.
Broader creator ecosystem
Elliott sees WordPress and Automattic investing more in creator-led video because users increasingly turn to platforms like YouTube for tutorials. Sponsoring established creators gives audiences trusted voices and lets creators teach in their own styles while aligning with wordpress.com messaging.
Practical takeaways
– WordPress can underpin unexpected business models: WooCommerce plus plugins can handle payments, delivery logic, and scheduling.
– Educational content should be actionable, showing how to use and debug features and when a tool fits a need.
– Community feedback on YouTube helps shape follow-up content and product improvements.
– Start small with production gear; focus on clear explanations and structured content.
Where to find Elliott
– YouTube: elliottrichmondwp
– Website: elliottrichmond.co.uk
Elliott’s story shows how deep engagement with WordPress can lead to diverse opportunities—building businesses, teaching others, and collaborating with larger platforms—while demonstrating the platform’s practical adaptability for real-world problems.

